Privacy Policy

Information We Collect

When you register for or use our Service, we may collect the following personally identifiable information:

1.1 Personal Information

• Email address
• First name and last name
• Phone number
• Address (including city, state/province, and ZIP/postal code)

1.2 Usage Data

We may also collect information that your browser or device sends whenever you visit our Service ("Usage Data"). This may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Examples of cookies we use:

• Session Cookies — to operate our Service
• Preference Cookies — to remember your preferences and settings
• Security Cookies — for security purposes
• Analytics Cookies — to help us understand how our Service is used

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service, including monitoring usage and performance
• To manage your account and provide you with customer support
• To send you communications, including updates, newsletters, promotional materials, and other information that may be of interest to you (you may opt out at any time)
• To analyze and improve our Service using aggregated usage data
• To show you advertising that may be relevant to your interests
• To process subscription payments and manage your billing through our payment partners
• To comply with legal obligations and enforce our terms and policies
• To detect and prevent fraud and other prohibited or illegal activities

Analytics

We use third-party analytics tools to help us understand how users interact with our Service. These services may collect information sent by your browser or device, including the pages you visit and other usage data. This information is used to compile reports and improve the Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

Firebase

Firebase is an analytics service provided by Google Inc. You may opt out of certain Firebase features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy.

We encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

Email Communications

We may use your email address to send you information and updates pertaining to your account or the Service, as well as occasional marketing communications. You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly. Please note that even after opting out of marketing communications, we may still send you transactional or administrative emails related to your account.

Advertising

We may use third-party advertising companies to serve ads when you visit or use our Service. These companies may use information about your visits to this and other websites or applications in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please refer to the relevant opt-out mechanisms provided by those advertising partners.

Payments & Subscriptions

Life Partner offers a free tier (available for the first 3 months) and a paid subscription plan for continued access to premium features. When you choose to subscribe, payment is processed entirely through the platform's official in-app payment system — we do not directly collect or store your payment card details.

Subscription Plans

• Free Period: Full access to the entire Service for the first 3 months at no charge. No payment information is required during this period.
• Paid Monthly Subscription: After the 3-month free period, a recurring monthly subscription is required to continue using Life Partner. Access to the Service is suspended if no active subscription is in place. Pricing is displayed clearly within the app before you subscribe.

Payment Processors

Apple Store In-App Payments

If you subscribe through an Apple device, payment is processed by Apple Inc. via the Apple App Store. Your payment information is handled solely by Apple and is subject to Apple's Privacy Policy: https://www.apple.com/legal/privacy. We do not have access to your full payment details. Subscription management and cancellation can be done through your Apple ID account settings.

Google Play In-App Payments

If you subscribe through an Android device, payment is processed by Google LLC via the Google Play Store. Your payment information is handled solely by Google and is subject to Google's Privacy Policy: https://policies.google.com/privacy. We do not have access to your full payment details. Subscription management and cancellation can be done through your Google Play account settings.

Cancellation & Refunds

You may cancel your subscription at any time through your Apple or Google account settings. Cancellation takes effect at the end of the current billing period. Refund requests are subject to the policies of Apple or Google respectively, as they manage all billing transactions.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as analytics, email delivery, and hosting.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Life Partner, our users, or the public.

We do not sell your personal information to third parties.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8.1 Account Deletion Requests

If you request deletion of your account, the following process applies:

• Suspension: Your account is immediately suspended upon receiving your deletion request. During this period, your account and all associated data remain in our systems but are inaccessible to you and other users.
• 14-Day Recovery Window: You have 14 days from the date of your deletion request to cancel it and recover your account. To recover your account within this window, simply log in to the app and click the "Restore Account" button when prompted. No further action or contact with support is required.
• Permanent Deletion: If no recovery request is received within the 14-day window, your account and all associated personal data will be permanently and irreversibly deleted from our systems. This includes your profile information, uploaded content, and usage history, except where retention is required by applicable law or for legitimate business purposes such as fraud prevention or legal compliance.

Security

The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

10.1 GDPR — Rights for Users in the European Union

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

To exercise any of these rights, please contact us using the details in Section 13.

10.2 CalOPPA — California Online Privacy Protection Act

Under CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Once this Privacy Policy is created, we will add a link to it on our homepage or at a minimum on the first significant page after entering our Service.
• Our Privacy Policy link includes the word "Privacy" and is easily found on the page specified above.
• You will be notified of any Privacy Policy changes on our Privacy Policy page.
• You can change your personal information by emailing us.

10.3 CCPA and CPRA — Rights for California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your rights under CCPA/CPRA, please contact us using the details in Section 13.

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights described in this policy, please contact us:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.